About Ask Izzy

When you’re looking for support, Ask Izzy can help you to find the services you need, now and nearby. It is free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.

If you’re on the Telstra mobile network, you can access Ask Izzy even if you don’t have credit.

We’re always making improvements.

March 2019 Update

With help from the NAB Foundation, we enhanced Ask Izzy to make it easier and safer for people experiencing family violence to find the help they need. Updates included:

  • A new domestic and family violence search category and multiple pathways to family violence services
  • Safety screening questions to identify people who may be in danger
  • Best practice technology safety tips and warnings for users

August 2018 Update

With the support of Google, Infoxchange developed the Ask Izzy Open Data Platform. Using anonymous data from Ask Izzy, the Australian Bureau of Statistics and Australian Institute of Health and Welfare, the Ask Izzy Open Data Platform provides insights into the supply and demand of services across Australia such as housing, food, health and more.

November 2017

With help from the Victorian Government, we made improvements to make Ask Izzy more inclusive for Aboriginal and Torres Strait Islander people. Updates included a more welcoming design, improved Aboriginal and Torres Strait Islander service listings and the ability to find these services more easily.

To keep up-to-date with the latest Ask Izzy news, sign up to our Ask Izzy quarterly newsletter and follow us on Facebook.

Are you a service provider?

Service information is constantly changing, so if you notice information that is not up to date you can let us know directly.

If your site or service isn’t listed, you can add it through our simple online form.

The information you provide will be published on Ask Izzy and its sister directory, Service Seeker.

Please provide information that you wish to be public and an email address at which we can contact you for data maintenance purposes.

If you already have a listing you can edit or remove it by clicking 'Update/remove service' on your listing. The changes you request will be actioned within a week.

Ask Izzy is proudly supported by...


Infoxchange has used technology to tackle our community’s biggest social challenges for 30 years. We wanted to make it easier for people to find the services they need, when they need them, so we developed Ask Izzy in partnership with Google, REA Group and News Corp Australia.


Google partners with organisations that see the potential of technology to have a scalable, positive impact on significant social issues.

REA Group

REA Group, the company behind Australia’s number one property website realestate.com.au, believes everyone should have a safe place to sleep - every night.

News Corp Australia

News Corp’s mission is to inspire, inform and advocate for a better Australia.

For media enquiries or to find out more about Ask Izzy visit Infoxchange’s website.